Q: What is Online treatment?
Ans: To avail of treatment through the internet with out having to visit the doctor’s clinic personally is termed as Online treatment. The communication between the Doctor and the patient is completed through various mediums like E-mail, Telephones, Chat, and Video conferencing. Online treatment breaks the time, space and language barrier.

Q: What are the benefits of taking treatment from an Online clinic?
Ans: You can avail the services of a Physician of your choice even if he is situated across the globe.
There is no time constraint; you can complete the case record at a time convenient to you. It gives you enough time to answer all the questions.
It gives enough time to explain in detail about your symptoms.
You do not have to wait in long queues at the clinic 100% confidentiality is maintained.
You do not have to take leave from the office to visit the clinic; you can visit the clinic at a time convenient to you. You can have best of the treatment sitting in your comfortable atmosphere
Major breakthrough in the language barrier: You can communicate in many international languages.
If required, direct communication can also be established with us. You can call the clinic at a prearranged time, we can chat online or communicate via video conferencing.
You also have the option of uploading your case in an audio format.

Q. Should I stop the medicines I am already taking?
Ans. Homeopathic medicines do not react adversely with other medicines and hence they can be taken along with them,but if you are taking homoeopathic medicines then you need to stop them before starting our treatment.Many a times a person is dependent on some medicines and sudden withdrawl of these medicines are harmful to their health These medicines can be gradually tapered off, if required.

Q. What are the charges and how do I make the payment?
Ans. The charges for treatment are as follows:

Groups Treatment Plans

3 month 6 month 9 month 12 month
USA / Canada $ 250 $ 325 $ 425 $ 500
Europe / Australia € 250 € 300 € 375 € 450
Asia / Africa $ 175 $ 175 $ 225 $ 350
UAE AED 650 AED 800 AED 1000 AED 1300

Groups Treatment Plans

3 month 6 month 9 month 12 month
India Rs. 2500 Rs. 4500 Rs. 5500 Rs. 7500

Q. How do I make the payment?
Ans. You can make payment by any of the following methods:
Credit Card: This is the fastest and the most convenient way to sign up for treatment. The transaction by this method is completely secure and safe.
Online bank transfer
You can also send a Cheque or Bank Draft
Telegraphic transfer
Western Union Money Transfer

Q. Is Online payment secure?
Ans. Yes in the current scenario Online payment is very safe and secured.
Q. How long does it take for my information to reach you?
Ans. On our website www.sitemockups.in/homoeocare we receive an alert as soon as any one register a new case, follow up, or any updation is submited; hence there is no gap between the submission of the case by you and its receipt by us. However, it may take about 3- 4 working days to process the detail case study and finalize your best possible medicines.

Q. What about confidentiality?
Ans. Your data will be 100% confidential with us. Nobody will have access to any of your information except you. So there is direct relationship between physician and patient.

Q. How will I receive medicines?
Ans. We can courier the medicine to you

Q. How long does it take for medicine to reach?
Ans. After a detailed completed case record is submitted the medicine is dispatched within 2-3 working days. On an average it takes about 4-8 working days for the medicines to reach you. In case you do not receive the medicines within 10 days of giving the case, kindly contact us.

Q. How can I track my medicines?
Ans. Now a days internet allows you to keep track of every good dispatched; most of the courier services have a tracking system; you can get the information on the net and know the exact position of the medicines. We will mail you the details of courier for your reference.

Q. When and how should I take the medicines? 
Ans. Instructions regarding taking the medicines will be sent to you along with your medication. Kindly take the medicine exactly.

Q. What guidance regarding Diet and Nutrition is accessible? 
Ans. No dietary restriction with medicines,only according to your disease.as instructed in your prescription.

Q. How long does it take for a homoeopathic medicine to work? 
Ans. The time taken for the medicines to work varies from case to case and depends on many factors some of which are:

Chronicity of case
Nature of illness
General health of the patient
Medications taken in the past
After going through your case in details, we will be able to tell you an approximate time that you will take to start feeling better.

Q. Do the medicines lose efficacy during Security checkups if they are passed through screening machines?
Ans. Normally homoeopathic medicines do not lose their efficacy unless they are exposed to direct sunlight or strong odors for a long period.

Q. What if I change my city / locations / work area?
Ans. As the clinic is online you can get in touch with us via internet from any part of the world, it really doesn’t matter where you stay and where you work. However you will have to inform us about the change of address, and update the contact details then the medicines are to be dispatched to the new address.

Q. If I am an Online Patient can I consult Dr.sameer andDr Mrs Neeraj in person? 
Ans. If you wish to consult us in person, you can fix up an appointment with us by writing an email to us. You can also be online and have a chat, video conferencing or a telephonic talk with prior appointment.

Q. What if I want to chat with you?
Ans. You may fix up an appointment for the same and at a mutually convenient time you can chat online with us. I would like to communicate with the patients who have suffered from similar sickness. Our privacy policy does not permit us to share the patient details. And most of the patients would like to keep their disease details confidential so we may not be able to give their contact information to you. However, you can refer the section of success stories, which will give you a fair idea of the efficacy of homeopathic medicines.